Please take time to inspect your order as soon as you receive it! Should there be any shortage or quality issues you must contact Chown
Hardware within 7 working days from the original delivery date at 1-800-452-7634 or via email at firstname.lastname@example.org
All stock items must be returned unused, uninstalled, in original condition and with all original inserts and packing to Chown Hardware within
45 days from original delivery date for full credit to be issued. All returned product must be inspected before any credit is issued. Credit will
not be issued for goods that are damaged in return shipment. Returns may be subject to a restocking charge if returned after 45 days from
original delivery date. No item will be accepted for credit after 6 months from original delivery date. Returned quantities that are higher than
Chown Hardware's normal stocking quantity may be subject to a restocking charge.
Nonstock and special order items may only be returned to Chown Hardware for the reason of poor quality or factory defect. Defective or
blemished items must be reported within 7 days from original delivery date. Payment in advance is required for all nonstock and special order
items. Nonstock and special order items cancelled after ordering may be subject to cancellation charges or no credit depending on the
manufacturer's polices even though the product may be several weeks from shipping.